How can we help you?
Get step-by-step guides, tutorials, and tips to create stunning product demo videos with ngram.com. Find answers to all your questions in one place.
Advanced Features
Learn how to use ngram's advanced video creation features including AI visuals, custom animations, and professional editing controls for polished product videos.
2 articles
Getting Started
New to ngram? Learn how to create your first AI-powered product video in minutes, from uploading assets to exporting a polished, on-brand video.
3 articles
Prompting for better output
Get better videos from ngram with effective prompting techniques. Learn how to write prompts that produce the right script, visuals, pacing, and tone every time.
8 articles
Billing and Credits
Understand ngram's pricing plans, credit system, and billing cycles. Learn how credits work, how to manage your subscription, and how to top up when needed.
3 articles
Referrals
Invite your subscribers, followers and team and earn credits with ngram's referral program. Learn how referrals work, track your invites, and unlock rewards for every signup.
1 article
Scripts & Storyboards
Learn how to review, edit, and refine AI-generated scripts and storyboards in ngram before rendering, so your video structure is right from the start.
3 articles
Projects
Organize your video work in ngram Projects. Learn how to create, manage, and collaborate on video projects to keep your team's content organized.
2 articles
Brand Kit
Set up your Brand Kit in ngram with your logo, colors, fonts, and intro/outro. Keep every video on-brand and consistent across your team automatically.
1 article
Account & Settings
Manage your ngram account, update profile details, configure workspace settings, and control notification preferences.
2 articles
Video Editor
Master ngram's video editor β learn how to fine-tune scenes, adjust timing, swap visuals, edit captions, and make precise changes to your AI-generated videos.
3 articles
Troubleshooting
Fix common ngram issues fast. Find solutions for upload errors, export problems, rendering failures, and other technical issues with your video projects.
2 articles