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Troubleshooting

Once your video has been generated, you have two ways to make changes: through the AI chat in Agentic Mode, or manually in the full video editor.

How Do I Edit My Video After It's Created?

This is one of the most common points of confusion in ngram AI Studio. Projects and Conversations are two different views of the same underlying video -- here's how they differ.

What's the Difference Between Projects and Conversations?

If you've hit your credit limit, don't worry -- there are several ways to get more credits and continue creating videos.

I Ran Out of Credits

Video creation in ngram AI Studio involves multiple AI-powered steps, and some of them take time. This article explains what's happening at each stage and how long you should expect to wait.

Why Is My Video Taking So Long?

Get step-by-step guides, tutorials, and tips to create stunning product demo videos with ngram.com. Find answers to all your questions in one place.

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Getting Started

This guide walks you through the complete process of creating a video with ngram AI Studio, from writing your first prompt to opening the finished video in the editor.

Creating Your First Video

When you send a prompt from the home page, you're taken to Agentic Mode - the conversation-based interface where you and the AI build your video together. 

Understanding the Agentic Mode Interface

ngram AI Studio is an AI-powered video creation platform that lets you create professional product demos, teasers, tutorials, and marketing videos by simply describing what you want in plain language.

What is ngram AI Studio?

Prompting for better output

The image model is the AI that generates the keyframe images for each scene in your video's storyboard. 

Choosing an Image Model

The text model is the AI that writes your video's script. When you type a prompt describing your video idea, the text model turns that description into a structured, narrated script with scenes, hooks, and calls to action.

Choosing a Text Model

The video model is the AI that animates your keyframe images into video clips.

Choosing a Video Model

The visual style setting controls the art direction of the AI-generated images in your video.

Choosing a Visual Style

Every video created in ngram AI Studio includes an AI-generated voiceover that narrates the script.

Selecting a Voice for Narration

Duration and aspect ratio are two fundamental settings that determine the length and shape of your video.

Setting Video Duration and Aspect Ratio

The Tools menu contains additional settings that give you more control over how your video is created.

Tools: Animation Mode and Deep Research

Billing and Credits

ngram AI Studio offers four subscription plans. Each includes a monthly credit allocation and different feature access levels.

Plans and Pricing

Credits are the currency used in ngram AI Studio. Every AI-powered action - from script writing to video animation - costs credits. This article explains how credits work and how to manage them.

Understanding Credits

The Usage page gives you a detailed breakdown of how your credits have been spent, including a transaction log and a daily usage chart.

Viewing Your Usage History

The Agentic Editing Suite is ngram's AI-powered video editing engine. It takes your existing footage (screen recordings, raw video clips, captured content) and transforms it into polished, publish-ready video using intelligent AI editing tools.

Agentic Editing Suite - Pricing Suite

The Agentic Gen Suite is ngram's AI-powered video creation engine. It lets you create complete, publish-ready videos from scratch: no existing footage, no editing skills, no production crew required.

Agentic Gen Suite - Pricing Suite

Referrals

ngram AI Studio's referral program lets you earn free credits by inviting others to the platform. You earn credits when they sign up, and even more when they upgrade to a paid plan.

Referral Program

Earn recurring commissions by sharing ngram with your audience. When someone signs up for a paid plan through your referral link, you earn a commission on their first month and every month they stay subscribed.

ngram Partner Program

Scripts & Storyboards

This is the final stage of AI video creation. Once you approve the storyboard, the AI generates voiceover narration, background music, and animated video clips for every scene.

From Storyboard to Video

After you send your prompt and the AI finishes writing, the script appears in the right-side panel. 

Reviewing and Editing Your Script

Once you approve your script, the AI generates a storyboard -- a visual breakdown of your video into individual scenes. 

Understanding the Storyboard

Projects

The Projects page is where you find all the videos you've created. Each video lives as a project with its own assets, settings, and edit history.

Managing Your Projects

Every time you create a video using the AI prompt, a conversation is saved. You can return to any past conversation to review what was created or continue making changes.

Past Conversations

Brand Kit

The Brand Kit lets you define your brand identity so that every video you create has a consistent look.

Setting Up Your Brand Kit

Account & Settings

The Account Settings page lets you manage your profile information, change your password, and configure app preferences.

Account Settings

The Integrations page lets you connect your social media accounts to ngram AI Studio so you can publish videos directly to your platforms without downloading and re-uploading.

Integrations

Video Editor

Once your video looks and sounds the way you want, it's time to download it. ngram AI Studio gives you two places to export your video: directly from Agentic Mode, or from the editor.

Downloading and Exporting Your Video

The video editor is where you fine-tune your video after creating it in Agentic Mode. 

Video Editor Overview

The timeline gives you precise control over the timing and structure of your video.