Understand plans and pricing
Compare current monthly or annual credit allocations, export quality, identity assets, team access, and top-up pricing in Billing & Pricing.
Written By Rishikesh from ngram
Last updated 17 days ago
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No earlier help article is required. You can start here.
Current plan summary
- Free: 300 one-time credits; 720p exports with a watermark.
- Basic: $29 monthly; 3,000 credits per month; 720p exports without the Free watermark.
- Premium: $59 monthly; 10,000 credits per month; up to 1080p; one Brand Kit, custom voice, and custom face/avatar.
- Ultimate: $299 monthly; 50,000 credits per month; up to 4K; unlimited Brand Kits and custom identity assets; team access.
- Enterprise: custom quotas, export quality, terms, SLA, and support.
Annual billing
The current annual option shows a 20% effective discount: Basic $23.20, Premium $47.20, and Ultimate $239.20 per month when billed annually. The full year's credits are granted upfront rather than in monthly installments. Always use the live Billing page as the final price and currency source.
Top-up packs
- Basic: 1,000 credits for $20.
- Premium: 1,000 credits for $15.
- Ultimate: 1,000 credits for $10.
- Top-ups apply to the current billing cycle and expire when that cycle ends.
Rules that apply across plans
Unused subscription credits do not roll over to the next monthly cycle. Monthly and annual subscriptions renew automatically unless canceled before renewal. Taxes, currency, refunds, trials, and Enterprise terms depend on checkout or contract; the live Billing page and Stripe portal are authoritative.
A safe first pass
- Open the relevant Settings, Billing, Usage, or Earn credits page.
- Confirm the active account or team and read the current plan or program terms.
- Make one intended change or locate the exact activity record.
- Verify the resulting status, balance, renewal, claim, or preference before closing the page.
Keep going
- Understand credits — Understand credit estimates, reservations, charges, plan grants, top-ups, and auto top-up.
- Review your usage history — Use the current Usage page to understand credit activity and investigate unexpected charges.
- Manage your account and preferences — Use current Account, Preferences, Billing, Usage, Integrations, Voice, and Faces settings.
Continue in ngram
Open the relevant Studio surface and follow the current controls shown in your account.