How can we help you?
Get step-by-step guides, tutorials, and tips to create stunning product demo videos with ngram.com. Find answers to all your questions in one place.
Start here
Learn the workspace, create a first video, and give ngram useful instructions and sources.
Create a video
Choose the approval flow, video type, models, style, identity, duration, and research settings.
Edit and export
Revise with chat, edit scenes directly, use the timeline, adjust sound, and export the right version.
Organize and collaborate
Manage projects, team access, brand systems, and custom voice or presenter assets.
Share
Publish a public watch link, embed or download a video, and connect supported social channels.
Tools and apps
Use focused creation, image, clip, recording, and asset-repurposing workflows.
Account and billing
Understand plans and credits, inspect usage, manage subscriptions and billing records, and configure your account.
Troubleshooting
Recover durable generation and export jobs and give Support the details needed to help.
Automations and developer
Create self-service API keys and connect the API, MCP, Zapier, n8n, and other available integrations.