Account and billing
Understand plans and credits, inspect usage, manage subscriptions and billing records, and configure your account.
- Understand plans and pricingUse Billing & Pricing to compare plans, understand how many videos your credits may cover, and check Free, renewal, rollover, and top-up rules before you spend.
- Understand creditsUnderstand what consumes credits, when balances reset or roll over, and how to continue safely when a balance, top-up, or charged result does not look right.
- Review your usage historySee available and used credits, inspect human-readable activity, open the related project, and review the last 30 days of usage.
- Manage subscriptions, invoices, and receiptsUse Billing & Pricing to confirm your current plan, cancel or change it safely, manage a paused subscription, and download subscription or credit-pack records.
- Request a billing review or refundGather the project, Usage, and transaction details Support needs to review failed work, a purchase, an unwanted renewal, or an approved refund that has not arrived.
- Manage your account and preferencesReview profile and sign-in information, configure job behavior and notification channels, move between settings areas, or schedule account deletion.
- Earn credits and check reward programsOpen Earn credits to see the actions or referral program currently enabled for your account, and treat the live terms as authoritative.